3 Benefits to Building Your Brand for Your Customer Lifecycle Marketing program

There are many benefits to building your brand, especially for your CLM program. When building a brand, many folks think of logos, marketing collateral, advertising, and other imagery as their brand. They lump in patents, copyrights, trademarks and other intellectual property; domain names, slogans, jingles, and other components. And they are partially correct. But a … Continue reading 3 Benefits to Building Your Brand for Your Customer Lifecycle Marketing program

Customer Lifecycle Management (CLM) Defined

The first question most people ask me is what is CLM? CLM stands for Customer Lifecycle Management. A CLM approach transcends traditional marketing, which tends to focus on the execution of cyclical campaigns and lead acquisition. With CLM, the focus is on the individual in true 1:1 fashion across the entire life of the consumer … Continue reading Customer Lifecycle Management (CLM) Defined

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